Carrie Missele

Practice Lead
Inspirant Group

With more than 20 years in corporate Learning and Development and Sales, Carrie is an enthusiastic leader whose primary focus is building trusting relationships with her coworkers and clients.  Through the customized learning solutions she and her team develop for corporate clients, her goal is to engage participants in unique learning experiences so there is long-lasting value and information recall.

Inherently curious, Carrie approaches each project with a focus on discovery, taking time to observe,  ask (a lot of) questions, and listen to people at all levels of the organization.  

She enjoys challenging outdated thinking about training and is more inclined toward a data-driven and fun approach to learning, with an emphasis on FUN.   

A big believer in candid communication and accountability, Carrie is motivated to exceed customer expectations.  

Carrie Missele’s Session(s):

9:30 a.m. PST — Wednesday, February 16, 2022

The Human Approach to Workplace Culture

A positive workplace culture improves teamwork, raises morale, increases productivity and efficiency, and enhances retention of the workforce.  When job satisfaction is high among employees, they perform better and deliver higher levels of customer service to your clients.

In a world where the one constant is change, culture becomes even more important.  Your people are paying attention and they have options about where they want to work.  

Emotional intelligence in the workplace is the ability of professionals, especially leaders, to recognize their emotions and those of others, discern between different feelings, and adjust their emotions and reactions to achieve their goals.

Emotional intelligence in the workplace matters much more for leaders today as remote work continues to expand. When it comes to building a strong, healthy culture, it is impossible to succeed without emotional intelligence. 

Examine your company culture through the lens of Emotional Intelligence:

  1. Self-awareness
    • How do your employees describe your culture? 
  2. Self-regulation
    • How does your organization respond when it receives feedback that’s negative or bothersome?
  3. Social Awareness
    • Does your culture only benefit some employees?
    • How often are you talking about culture?
    • Do your employees use the same words and sentiments to describe the culture as leadership?
  4. Empathy
    • Are you really giving your people what they need to thrive? 

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